Privacy policy

Last updated: October 8, 2025


This Privacy Policy describes how NATTY PACK (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nattypack.store (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.


Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.





Changes to This Privacy Policy



We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.





How We Collect and Use Your Personal Information



To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.


In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.





What Personal Information We Collect



The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you.



Information We Collect Directly from You



Information that you directly submit to us through our Services may include:


  • Contact details, including your name, address, phone number, and email.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information, including your username, password, security questions, and other information used for account security purposes.
  • Customer support information, including the information you choose to include in communications with us, for example, when sending a message through the Services.



Some features of the Services may require you to directly provide certain information. You may elect not to provide this information, but doing so may prevent you from using or accessing those features.





Information We Collect About Your Usage



We may automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include:


  • Device information
  • Browser information
  • Network connection information
  • IP address
  • Information about how you access and use our Site and your account






Information We Obtain from Third Parties



We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:


  • Companies that support our Site and Services, such as Shopify.
  • Payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders.
  • Advertising and analytics partners who collect information through tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies when you interact with our Site, emails, or advertisements.



Any information we obtain from third parties will be treated in accordance with this Privacy Policy.





How We Use Your Personal Information




Providing Products and Services



We use your personal information to provide you with the Services in order to perform our contract with you, including:


  • Processing payments
  • Fulfilling orders
  • Sending notifications related to your account, purchases, returns, or exchanges
  • Creating and managing your account
  • Arranging shipping and handling returns



We may enhance your shopping experience by enabling Shopify integrations. Shopify processes information in accordance with its own privacy policies.





Marketing and Advertising



We may use your personal information for marketing and promotional purposes, including sending marketing communications by email, text message, or postal mail, and showing you advertisements tailored to your interests on our Site and other websites.


You may opt out of promotional communications at any time using the unsubscribe link in our emails.





Security and Fraud Prevention



We use your personal information to detect, investigate, or take action regarding fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials secure. If you believe your account has been compromised, please contact us immediately.





Customer Support and Service Improvement



We use your personal information to provide customer support and improve our Services. This is in our legitimate interests to provide effective services and maintain our business relationship with you.





Cookies



We use Cookies to operate and improve our Site and Services, including remembering preferences, running analytics, and understanding user interactions.


We may allow third-party service providers to use Cookies on our Site for analytics and advertising purposes.


Most browsers automatically accept Cookies by default, but you can modify your browser settings to remove or reject Cookies. Please note that doing so may impact the functionality of certain features.


Our website recognizes the Global Privacy Control (GPC) signal. If we detect a GPC signal, we will treat it as a valid request to opt out of sharing or targeted advertising for that browser or device.


We do not recognize other “Do Not Track” signals.





How We Disclose Personal Information



We may disclose your personal information in the following circumstances:


  • With vendors and service providers performing services on our behalf (e.g., payment processing, analytics, shipping, cloud storage).
  • With marketing and advertising partners.
  • With affiliates within our corporate group.
  • In connection with a business transaction (e.g., merger or sale).
  • To comply with legal obligations or protect our rights.
  • With your consent or at your direction.






Third-Party Websites and Links



Our Site may include links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.





Children’s Data



The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.


As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.





Security and Retention of Your Information



No security measures are completely secure, and we cannot guarantee absolute security. We recommend that you avoid sending sensitive information through insecure channels.


We retain personal information for as long as necessary to:


  • Maintain your account
  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements






Your Rights



Depending on your location, you may have the following rights:


  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right to Data Portability
  • Right to Restrict Processing
  • Right to Withdraw Consent
  • Right to Appeal Decisions



You may exercise your rights by contacting us using the contact details below. We may verify your identity before fulfilling your request.


We will not discriminate against you for exercising your rights.





Complaints



If you have complaints about how we process your personal information, please contact us using the information below. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.





International Users



Your personal information may be transferred to, stored, and processed outside of your country of residence. Where required, we use legally recognized transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards.





Contact



If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:


Email: nattypackofficial@yahoo.com

Phone: (213) 732-7157